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 Right Round the
House commenced operations in
2001, marketing on behalf of a number of major 'specific product'
based home improvement companies.
The owners saw that the
market place lacked a company that people could go to, that had the
ability to service all of the various 'non builder' home
improvement products available. Being sure that the quality of
work, through all of those products, would be
consistent.
It seems silly that
every time you wanted a different HI product you would have to do
the Yellow Pages Shuffle, and even then you could not be sure of
whom you got and the work standard received. The home is usually
the largest investment most people will make in their life and they
want to be sure that it will not be devalued by shoddy work
practice.
How do you help people
guard against that? Base your whole business around your last
job.
You see most home
improvement products are only purchased once by the home
owner. So if a 'specific product' company had something go wrong on
a job they could forget about it and just go onto the next one
(There attitude is, you won't deal with them again anyway). The
trouble is the home owner is still the casualty, he still has the
bad job.
Right Round the House
has as its backbone, referral business. If you like the job you get
from us today, you will ring us about an alternate product line. We
can't run away or change our name because our other products live
by our name.
We feel so strongly
about out business we do not franchise it. After all
franchising a home improvement type business can only be about
protecting the interests of the main body from the warranties the
trades people create. Another headache for the customer.
You want it done Right!
We can't afford to do it any other way; we have too much to
lose.
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